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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.

Description

Our reliable POS software simplifies sales and inventory management seamlessly. Retail Plus serves as the core for a comprehensive point of sale system and retail management toolkit. It streamlines daily operations and accelerates the checkout process for customers. We also offer support for a variety of optional hardware, including cash drawers, receipt printers, scanners, barcode printers, customer displays, and payment terminals. Alternatively, you can build your POS system easily with just a computer and monitor. It is adaptable to various environments, whether you operate a traditional brick-and-mortar store or an eCommerce business that requires quick order processing. If you're launching a small business, we're here to assist you. Begin your retail journey with our POS software and enjoy the benefit of not making any payments until your business starts to thrive. Even afterward, our pricing remains budget-friendly. Unlike many POS systems that demand complicated setups and extensive staff training, our retail point of sale software eliminates these obstacles with its user-friendly interface, making it accessible for everyone. With our solution, you can focus on growing your business rather than getting bogged down in technicalities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sonic XML Server

Integrations

Sonic XML Server

Pricing Details

$40 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oberon3

Founded

2009

Country

United States

Website

www.opiniator.com

Vendor Details

Company Name

Retail Plus Point of Sale

Website

www.retailsoftware.com/index.html

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Consignment

Consignor Management
Customer Database
Employee Management
Inventory Management
Loyalty Program
Point of Sale (POS)
Pricing Optimization

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Alternatives

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VisibleFeedback

DiscoveryMark

Alternatives

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MPOS

Millennium Resources
e-Retail Reviews

e-Retail

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Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group
RetailEdge Reviews

RetailEdge

High Meadow Business Solutions
VIGIL Reviews

VIGIL

Reliable IT Services