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Description
Machine learning-based ITSM software that meets all your IT service management and service desk needs. You can increase employee productivity and IT productivity by creating services and fulfilling them. Also, you can resolve issues faster using embedded machine learning and automated. Reduce customizations, reduce the amount of resources needed to update and manage your service desk - on-prem or in cloud - and drive down TCO. Employee satisfaction is key to allowing them to return to work quickly and easily. Automated services that deliver measurable and rapid results for users and improve business processes. You can keep track of assets throughout their entire lifecycle for no additional cost. SMAX's modern user interface will allow you to optimize your IT investments and ensure compliance.
Description
Unduit is a cloud-based AI-powered IT operations and asset lifecycle management platform built to help enterprises simplify and standardize global IT execution. The platform manages the complete IT asset lifecycle, including procurement, deployment, tracking, maintenance, recovery, redeployment, recycling, and governance through a centralized operational control system. Unduit uses AI-driven automation to reduce manual coordination, improve visibility, and streamline workflows across distributed IT environments and international business operations. Organizations can standardize IT processes globally while minimizing tool sprawl, vendor complexity, regional inconsistencies, and growing administrative overhead that often accompany enterprise scaling. The platform integrates with existing IT systems and infrastructure without requiring disruptive migrations, helping businesses maintain continuity while modernizing operations. Unduit provides real-time visibility into IT assets and workflows, enabling organizations to track equipment, enforce policies, and maintain operational consistency across multiple locations. Automation features help IT teams accelerate support processes, asset recovery, onboarding, offboarding, and governance while reducing repetitive manual tasks. Embedded compliance, security controls, and Zero Trust-inspired governance principles help organizations protect sensitive data and maintain ethical stewardship across IT operations. With support for global IT management and scalable automation, Unduit helps enterprises improve operational efficiency, standardize processes, and execute IT strategies more effectively.
API Access
Has API
API Access
Has API
Integrations
AlertOps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/service-management-automation-x
Vendor Details
Company Name
Unduit
Founded
2011
Country
United States
Website
www.unduit.com
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
