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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.

Description

Constructed from the foundation of LucideaCore technology, SydneyEnterprise empowers you to achieve more, enhancing your capabilities significantly. If you aim to advance your organization’s knowledge management (KM) strategy but feel hindered by your integrated library system (ILS), SydneyEnterprise serves as the optimal solution. It offers a blend of traditional ILS functions such as cataloging, lending, serials, and acquisitions; advanced features like electronic resource management, integration with Active Directory and SharePoint, and multi-branch workflows; along with comprehensive knowledge management tools. These tools enable you to create and publish knowledge repositories outside of the library, conduct federated searches of third-party content, and much more. By streamlining the processes of capturing, organizing, and disseminating knowledge resources, you can establish a single authoritative source for all organizational knowledge. Furthermore, SydneyEnterprise is designed to integrate seamlessly with platforms like SharePoint and Google, and it supports mobile access, empowering end users to engage with resources from any device, wherever they may be. This level of flexibility ensures that your organization's knowledge management efforts are both efficient and effective, driving progress in a rapidly evolving digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 

Integrations

Microsoft Azure No 
Microsoft SharePoint No 
Microsoft Teams No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/knowledge-discovery

Vendor Details

Company Name

Lucidea

Founded

1989

Country

Canada

Website

lucidea.com

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Product Features

Library Management

Acquisition Management Yes 
Barcode Scanning Yes 
Barcoding / RFID No 
Catalog Management Yes 
Church Libraries Yes 
Circulation Management Yes 
Fee Collection No 
Inventory Management Yes 
Law Libraries Yes 
OPAC Yes 
Patron Management Yes 
Periodicals Management Yes 
Private Libraries Yes 
Public Libraries Yes 
Reserve Shelf Management Yes 
School Libraries Yes 
Search Yes 
Self Check-in / Check-Out Yes 
Serials Management Yes 

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