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Description
With OpenRules®, business professionals can create and evaluate decision models and subsequently collaborate with IT to seamlessly integrate these models into existing information systems. The platform clearly defines all necessary integration points for ease of use. If your organization seeks to automate intricate business logic to enhance operational decision-making in a cost-effective manner, you’ve found the perfect solution. OpenRules® provides tools that empower business analysts to develop, test, and manage Operational Decision Services while working alongside developers for deployment either on-premise or in the cloud. Furthermore, OpenRules® Decision Manager enables business users to create, test, and maintain rules-based decision models that can be effortlessly deployed in various environments, whether cloud-based or on-site. It operates business rules with exceptional performance and scalability. Notably, OpenRules® does not require users to master proprietary graphical interfaces or unique rule languages, allowing them to utilize familiar tools such as MS Excel® or Google Sheets® alongside the standard file manager or OpenRules Graphical Explorer, making the process even more accessible and user-friendly. This focus on simplicity ensures that all team members can contribute effectively to the decision-making process without extensive training.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Integrations
AWS Marketplace
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenRules
Founded
2003
Country
United States
Website
openrules.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control