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Description
A customer-centric solution designed for self-service capabilities across all membership functionalities, fully adjustable by administrators. Members can acquire multiple memberships and modify or pause them as needed. Flow presents a diverse array of activity options, including standard bookings and advanced ‘fast tickets’ that facilitate the sale of additional services and waiver agreements. Our templates cater to various sports and activities, offering complete adaptability in setting parameters like duration, frequency, and available spots. By merging the booking and joining process into a unified customer portal, Flow empowers users to manage their memberships and upcoming activities, all through a centralized dashboard. Members can conveniently purchase memberships, process payments, and make reservations for classes and activities via your personalized app. Furthermore, our reporting module provides valuable insights into member behavior, tracking everything from transactions to attendance, enabling you to refine your services based on real data. This comprehensive approach enhances both member engagement and operational efficiency.
Description
ClubCloud serves as a comprehensive management solution for clubs, catering specifically to fitness, racquet, and multi-sport facilities, enabling them to optimize their operations, enhance member engagement, and increase revenue. The platform centralizes various functions, including real-time booking for courts, classes, clinics, and waitlists, alongside member management features such as billing, attendance tracking, and segmentation tagging for personalized communication. Additionally, ClubCloud offers robust communication tools, allowing for targeted outreach via email and SMS to specific groups or the entire member base. It also streamlines payment processing for various services including memberships, events, and retail, while delivering insightful operational and financial reporting to monitor performance metrics. Moreover, clubs can provide their members with a personalized mobile Progressive Web App (PWA) that facilitates seamless access to their accounts, bookings, and profiles on any device without the need for downloads, significantly enhancing the user experience. Ultimately, ClubCloud empowers facilities to operate more efficiently while fostering a stronger connection with their members.
API Access
Has API
API Access
Has API
Integrations
Lightspeed Retail
Mailchimp
Microsoft Outlook
Stripe
Xero
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
$325 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenPlay
Founded
2013
Country
United Kingdom
Website
openplay.net
Vendor Details
Company Name
clubcloud
Country
United States
Website
clubcloud.com
Product Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)
Parks and Recreation
Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management
Product Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)