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Average Ratings 141 Ratings

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features
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support

Description

A fun and powerful business phone that is easy to use for teams, professionals, and companies. OpenPhone is the new business phone. It offers powerful calling, messaging, as well as a lightweight CRM. It is great for both individuals and teams. It allows you to share your phone number with colleagues, similar to an inbox. It is available in the browser, iOS and Android. OpenPhone allows you to add a work number to any of your devices seamlessly. You can talk and text on all your devices. Yes, you can. It doesn't stop there. We have reimagined the possibilities of a phone for professionals. You can call and message anyone anywhere in the world. Facilitate cross-border communication You can create groups to communicate with multiple people at once and keep everyone on the right page. You can have as many phone numbers as you like in one account by turning them into dedicated inboxes. Record a call, or set up autorecording to record every phone call for you.

Description

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackreaction
Zapier
Amazon Web Services (AWS)
Chatlease
Dropbox
Google Contacts
HubSpot CRM
HubSpot Customer Platform
KrispCall
Nekton.ai
Planfix
SalesMachines.ai
Salesforce
Slack
Speak
Trellus

Integrations

Stackreaction
Zapier
Amazon Web Services (AWS)
Chatlease
Dropbox
Google Contacts
HubSpot CRM
HubSpot Customer Platform
KrispCall
Nekton.ai
Planfix
SalesMachines.ai
Salesforce
Slack
Speak
Trellus

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

$9/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenPhone Technologies

Founded

2018

Country

United States

Website

www.openphone.com

Vendor Details

Company Name

VirtualPBX

Founded

1997

Country

United States

Website

www.virtualpbx.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud communications, tailored to accommodate businesses of varying sizes. With a rich history spanning over 27 years, VirtualPBX offers a powerful and dependable VoIP service boasting an impressive 99.999% uptime, along with a suite of advanced features and top-notch customer support. As a privately owned and US-based entity, VirtualPBX is committed to delivering award-winning customer service available 24/7/365, along with flexible solutions designed to scale alongside your business. Additionally, small enterprises can take advantage of significant savings, averaging between 40-80%, making VirtualPBX a smart and economical choice for business communication needs.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

VirtualPBX Contact Center is transforming the landscape for small and medium-sized contact centers. Backed by more than 27 years of expertise in cloud communications, VirtualPBX delivers tailored remote contact center solutions that cater to individual requirements. As a privately owned company based in the United States, they provide exceptional customer service around the clock, with software that boasts an impressive 99.999% uptime, and offers limitless customization for call flows and queuing options, ensuring that every client’s specific demands are fulfilled.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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