Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
OpenGreet is a voice agent platform utilizing AI technology, specifically designed for enterprises in Singapore, Malaysia, and the wider APAC region. This innovative platform streamlines both incoming and outgoing business communications, encompassing functions such as sales interactions, lead qualification processes, appointment bookings, customer service, surveys, and re-engagement of leads.
Tailored for the APAC market, OpenGreet accommodates various languages including Singapore English, Mandarin, and Bahasa Melayu, as well as other local dialects. It excels in managing conversations fluidly, adjusting to unexpected customer responses instead of adhering to fixed scripts.
OpenGreet caters to a diverse range of sectors including real estate, healthcare, financial services, e-commerce, insurance, education, and logistics. Furthermore, the platform is fully compliant with PDPA regulations and includes comprehensive features such as call analytics, conversation transcripts, sentiment analysis, and seamless integration with CRM systems, ensuring businesses have complete oversight of all customer interactions. With its adaptability and extensive functionality, OpenGreet is positioning itself as a vital tool for businesses aiming to enhance their customer engagement strategy in the region.
Description
The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard.
Notable features include:
- Seamless integration with ViciDial, where AI agents function as standard agents within campaigns
- A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality
- Real-time monitoring capabilities along with disposition codes
- Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks
- Support for more than 100 languages to cater to diverse demographics
- Extremely low latency with response times under 500 milliseconds
- Efficient lead routing and qualification processes
- Automatic updates to CRM systems following calls
- Comprehensive call recording and transcription services
- The ability to scale operations to manage over 2000 concurrent calls
These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Bigin by Zoho CRM
No
Bitrix24
No
GoHighLevel
No
Google
No
Kommo
No
Microsoft 365
No
Salesforce
No
Shopify
No
Slack
No
TikTok Shop
No
Integrations
Bigin by Zoho CRM
Yes
Bitrix24
Yes
GoHighLevel
Yes
Google
Yes
Kommo
Yes
Microsoft 365
Yes
Salesforce
Yes
Shopify
Yes
Slack
Yes
TikTok Shop
Yes
Pricing Details
$200
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenGreet
Founded
2026
Country
Singapore
Website
opengreet.ai
Vendor Details
Company Name
nPathi
Founded
2024
Country
Romania
Website
nPathi.com