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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenFlows WorkSuite combines Bentley's premier hydraulics and hydrology tools, OpenFlows Water and OpenFlows Sewer, into a comprehensive package designed for the planning, design, and analysis of water distribution, sanitary, and combined sewer systems. This integrated solution empowers both small and large utilities, along with engineering consultants, to develop detailed models of water networks while allowing them to test various scenarios, monitor asset performance, and meet regulatory standards. Featuring enhanced interoperability and geospatial integration, the offering facilitates analysis for fire flow and water quality, optimizes energy and capital costs in water distribution systems, and provides flood depth/velocity assessments, wet-weather calibration, and SCADA data integration for sewer and storm systems. Users can choose from three levels of service: Standard (with 1,000 pipes), Advanced (5,000 pipes), and Ultimate (unlimited pipes), each tier offering progressively greater modeling capabilities. Additionally, this flexibility allows users to select the most suitable package for their specific needs and project requirements.

Description

SOFTWater, recognized as the foremost utility billing software in the industry, effectively addresses various challenges faced by utility offices while eliminating manual tasks and minimizing errors. Created by Intedata Systems, this software features intelligent document management, customizable automation, and strong integrations that allow users to efficiently manage billing for water, sanitation, sewer, gas, and electricity services. By utilizing the automation discounts provided by USPS, users can streamline their operations. The software processes customer addresses, ensuring they are verified against the most current postal service database and generating necessary reports. With its integrated CASS utility, SOFTWater simplifies the process of sending and receiving address data, and it even provides reminders for when to submit files for processing again, ensuring that users stay organized and timely in their operations. This comprehensive approach not only enhances efficiency but also significantly reduces the likelihood of costly errors in billing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3,870 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bentley

Founded

1984

Country

United States

Website

www.bentley.com/software/openflows-worksuite/

Vendor Details

Company Name

Intedata Systems

Founded

1986

Country

United States

Website

www.intedata.com

Product Features

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Alternatives

Alternatives

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