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Description
Assist entrepreneurs in grasping the financial aspects and requirements necessary for launching a business. Educate homeowners on maintaining compliance during home improvement ventures. Support event planners as they navigate the complexities of arranging large-scale events in public venues. Aid applicants in understanding how zoning regulations may influence their site choices and project prerequisites. Provide tools for the submission and management of permit and licensing applications. Our experienced team, with a background in the public sector, possesses a deep understanding of the processes involved. All data is secured with SSL encryption, stored securely, and backed up in a facility compliant with ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 standards. OpenCounter offers multilingual support, allowing translation into over 40 languages to ensure that the permitting process is accessible to everyone. Unlike many firms that delegate the configuration phase to third-party integrators who charge based on time and materials, OpenCounter manages the complete configuration process internally, which guarantees both project efficiency and high-quality outcomes. This comprehensive approach not only streamlines operations but also enhances communication among all stakeholders involved.
Description
Viva Civic provides comprehensive online solutions for permitting and licensing, guiding customers from the initial application submission all the way through to the final issuance of permits. Additionally, it features online payment options and mobile inspection capabilities. By going completely paperless, organizations can remove the necessity for in-person interactions and allow their teams to operate efficiently from remote locations. Recognized as the leading software for permitting, licensing, inspection, and land management, Viva Civic empowers users with full online access to essential services. Customers can enjoy 24/7 availability for permitting, plan reviews, approvals, inspections, and service requests, along with the convenience of making payments online. Teams can stay informed of their tasks and responsibilities through detailed dashboards, automated email notifications, and chronological activity records. With Viva, information sharing becomes straightforward and accessible for everyone involved. This streamlined approach not only enhances productivity but also significantly improves the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Open Counter Enterprises
Country
United States
Website
opencounter.com
Vendor Details
Company Name
Viva Civic Software
Founded
2014
Website
www.vivacivic.com
Product Features
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Fire Department
Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Permit
Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
