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Description
OpenBlue Workplace is an integrated workplace management system from FM and Johnson Controls that helps organizations manage facilities, real estate, maintenance, assets, space, and workplace operations. Formerly known as FMS, the platform uses a modular framework that allows organizations to deploy the capabilities they need and adapt the system as business requirements change. Space management tools help teams track occupancy, allocate workspaces, model future scenarios, and visualize portfolio data using integrations with AutoCAD drawings and Revit models. Facility maintenance capabilities support preventive and corrective maintenance programs, service requests, technician management, workflow automation, notifications, and SLA performance monitoring. Asset management tracks equipment, furniture, warranties, ownership, condition, depreciation information, and asset locations across facilities. Real estate management centralizes lease information, rental costs, expirations, occupancy data, workflows, and portfolio reporting. Sustainability tools track energy, water, emissions, waste, certifications, and the financial and environmental impact of improvement projects. Additional capabilities include move management, facility project management, strategic scenario planning, and workplace analytics for utilization, employee attendance, departmental usage, and cost analysis. OpenBlue Workplace is intended for facilities managers, corporate real estate teams, workplace strategists, government organizations, universities, healthcare systems, and other enterprises managing complex facility portfolios.
Description
ServiceONE stands out as the most comprehensive business management software available, tailored to address the six key business domains identified by Gartner as essential for an effective ESM solution. The Enterprise Service Manager component of ServiceONE integrates ITSM principles across the organization, enabling the creation of tailored workflows and the automation of various processes. By leveraging ServiceONE ESM, businesses can significantly cut costs, enhance customer service, and boost productivity through smarter management of resources. This software facilitates alignment among all departments, ensuring that services, assets, and facilities are managed intelligently. As organizations digitize and automate their workflows, they can expect notable improvements in overall performance. Utilizing current data empowers businesses to make informed strategic choices, thereby enhancing internal controls. Moreover, increased user satisfaction is achieved through improved responsiveness and streamlined business processes, ultimately leading to a more efficient operation. With ServiceONE, companies are not only improving their operations but are also positioning themselves for future growth and success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
NorthStar Navigator
No
OpenBlue Employee
Yes
Oracle PeopleSoft
Yes
Salesforce
Yes
ServiceNow
Yes
Workday HCM
Yes
Integrations
Microsoft Outlook
No
NorthStar Navigator
Yes
OpenBlue Employee
No
Oracle PeopleSoft
No
Salesforce
No
ServiceNow
No
Workday HCM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Johnson Controls
Founded
1885
Country
United States
Website
fmsystems.com/products/fms-workplace/
Vendor Details
Company Name
SII Concatel
Founded
1998
Country
Spain
Website
www.serviceone.es/en
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
IWMS
Asset Management
No
Lease Management
No
Maintenance Management
No
Project Management
No
Room Scheduling
No
Space Planning
No
Sustainability Management
No
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
No
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
