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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Bid farewell to the disorder of marketing, disconnected choices, uncoordinated efforts, unfulfilled timelines, and exhausted teams. Welcome Opal, the solution designed for seamless marketing collaboration. Eliminate barriers and foster transparency regarding campaigns and content throughout your organization. Create a cohesive narrative that resonates with customers at every stage of their journey. Ditch the clutter of spreadsheets, presentations, and email chains in favor of an integrated workspace that enhances team productivity. Experience a revolutionary marketing platform that transforms your approach to planning, content creation, and scheduling. With Opal, brand creators can centralize all their campaigns and channels in one accessible location. Teams utilizing Opal enjoy strong alignment, heightened efficiency, and the ability to perceive their efforts from the customer's viewpoint. Encourage your team to collaborate on strategies effortlessly with Opal’s unrestricted planning environment. Make the shift today and witness the difference a unified platform can bring to your marketing endeavors.

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat
Affinity Canvas
AppsFlyer
Azure AI Anomaly Detector
Bynder
Causal
Dynamics 365 Commerce
GIPHY
Kochava
Mailchimp
MediaValet
Mediaocean
Okta
Oracle B2C Service
Ozonetel
SAP Ariba
Salesforce
Sitecore
WordPress
Zendesk

Integrations

Adobe Acrobat
Affinity Canvas
AppsFlyer
Azure AI Anomaly Detector
Bynder
Causal
Dynamics 365 Commerce
GIPHY
Kochava
Mailchimp
MediaValet
Mediaocean
Okta
Oracle B2C Service
Ozonetel
SAP Ariba
Salesforce
Sitecore
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Custom, Quote-based Pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Opal

Country

United States

Website

www.workwithopal.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Content Creation

Advertising Content Creation
Case Study Creation
Collaboration Tools
Content Calendar
Content Creator Marketplace
Content Curation
Content Planning
Content Topic Research
Create Reports
Marketing Content Creation
Quiz Creation
Sales Content Creation
Template Creation
User-Generated Content
Video Content Creation
Visual Content Creation
Written Content Creation

Marketing Planning

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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