Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Onyx Platform serves as a comprehensive CRM and dialer tailored for phone-centric sales teams operating in regulated fields like insurance and financial services, with the aim of enhancing operational efficiency and customer interaction. This platform integrates various functionalities such as CRM, telephony, intelligent lead routing, call recording with Do Not Contact (DNC) integration, compliance tools, and real-time analytics into a unified web-based interface, enabling both agents and managers to monitor lead advancement, customer histories, policy information, and upcoming actions without the hassle of switching between different applications. It presents consolidated customer profiles that encompass every policy, interaction, and note within a single view, and features customizable disposition tracking alongside role-specific perspectives for agents, managers, and administrators. Security is deeply embedded in Onyx, incorporating audit trails and activity logging across all functionalities, which assists teams in maintaining compliance effortlessly while adhering to industry-specific security standards to safeguard sensitive information. Additionally, its lead management features incorporate intelligent routing and licensing logic, among other capabilities, to optimize the sales process further. Overall, Onyx Platform not only streamlines sales operations but also fortifies compliance and data security, making it a vital tool for teams in regulated sectors.
Description
Onyx serves as a robust AI control platform designed for the discovery, protection, governance, optimization, and evaluation of AI agents and models within an organization. It provides crucial visibility for security, governance, and AI teams into both authorized and unauthorized AI activities across various environments, including SaaS applications, cloud services, endpoints, and code, encompassing aspects such as prompts, responses, and agent behaviors. The AI Security feature enhances the organization's security posture by pinpointing vulnerabilities and implementing real-time safeguards against potential threats and misuse. Meanwhile, AI Governance ensures compliance with security standards and regulatory mandates by offering opt-in coverage and allowing policy controls to be articulated in natural language. Additionally, AI Orchestration streamlines the process of deploying agents and Multi-Cloud Platforms (MCPs), while optimizing for cost, accuracy, and latency. The AI ROI component facilitates the measurement of adoption, the establishment of objectives, and the tracking of results across various departments within the organization. Furthermore, the Onyx Guardian Agent functions as an overseeing AI, perpetually identifying risks and resolving issues throughout the platform, thereby enabling organizations to effectively manage a large number of agents seamlessly. Ultimately, Onyx empowers businesses to harness the full potential of AI while maintaining control and oversight.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Anthropic
Claude
Microsoft Copilot
OAuth
OpenAI
Salesforce
Integrations
Amazon Web Services (AWS)
Anthropic
Claude
Microsoft Copilot
OAuth
OpenAI
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Onyx Platform
Founded
2025
Country
United States
Website
www.onyxplatform.com
Vendor Details
Company Name
Onyx Security
Founded
2024
Country
United States
Website
www.onyx.security/
Product Features
Insurance Agency Management
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management