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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A comprehensive solution for managing post scheduling and analytics across Instagram, various social media platforms, blogs, and messaging apps. This unified dashboard accommodates Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, TikTok, Tumblr, WordPress, Telegram, VKontakte, Odnoklassniki, Pinterest, and Medium. Users can automate the posting of their scheduled content to all compatible networks, blogs, and messaging services without limit on the number of planned posts. Content can be shared immediately or set to publish at a designated time, with quick time configuration available through set intervals or planners. Additionally, scheduled posts can be programmed for deletion after a certain duration, although this feature is restricted to select networks. Drafts can be saved to revisit later, allowing for editing or duplication for use on different accounts. The platform enables the simultaneous publication of up to 20 posts to a single social media account, and users can effortlessly create posts by dragging and dropping files from their computers. With the ability to post across multiple social media accounts at the same time, this tool streamlines the user experience for efficient content distribution. Moreover, it empowers users to enhance their social media presence by simplifying the management of multiple accounts in one location.

Description

Enhance your Genesys Contact Center by incorporating social media and digital messaging with PureSocial, a cloud solution designed to provide a fully omnichannel experience. This integration allows you to broaden the functionality of your existing Contact Center significantly. By leveraging advanced features, you can elevate customer satisfaction and boost agent efficiency. With PureSocial, you can seamlessly add platforms like Twitter, Facebook, Instagram, YouTube, LinkedIn, Messenger, SMS, and WhatsApp in under a day, all with just a few simple clicks within your Genesys Cloud environment. This swift integration empowers your organization to stay connected with customers across various channels, ensuring a modern and responsive communication strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
Facebook Messenger
Genesys Cloud CX
Medium
Pinterest
Telegram
TikTok
Tumblr
WhatsApp
WordPress
YouTube

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
Facebook Messenger
Genesys Cloud CX
Medium
Pinterest
Telegram
TikTok
Tumblr
WhatsApp
WordPress
YouTube

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Onlypult

Country

United States

Website

onlypult.com

Vendor Details

Company Name

Sixbell

Founded

1989

Country

Chile

Website

www.puresocial.cx/en/

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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