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Description
Through years of advancements in digital retailing, we have gained valuable insights that enable us to assist numerous dealers in delivering a consumer-friendly experience. This expertise has led us to develop not just one, but two distinct digital retailing products, providing each dealer with a tailored solution that aligns with their unique sales approaches. Our next-generation digital retailing tool empowers buyers to personalize and evaluate payment options across various vehicles, facilitating informed purchasing choices from your inventory. Meanwhile, our automated digital retailing solution enhances both the volume and quality of leads generated through your website, operating at peak efficiency without the need for additional tools, training, or procedural changes. By connecting with local banks of your selection, online shoppers are able to create personalized offers based on the actual rates available, guaranteeing that the appealing payment options they see online match the agreements they will finalize in person. Ultimately, this comprehensive approach ensures a seamless transition from online interest to in-person commitment for both dealers and consumers alike.
Description
With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dealer Inspire
Founded
2012
Country
United States
Website
www.dealerinspire.com/online-shopper/
Vendor Details
Company Name
RAPID RTC
Founded
1996
Country
Canada
Website
rapidrtc.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration