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Description
The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.
Description
Many accounting software solutions cater primarily to businesses focused on profit and loss, which results in complex ledgers that are often not needed by councils, making it challenging to generate the necessary reports for statutory compliance. As a result, numerous councils resort to using Excel spreadsheets, which lack an audit trail and demand considerable effort to create manual reports. In response to these challenges, Scribe provides an accounting solution specifically designed for town and parish councils, streamlining the process of producing compliant financial records. This software accommodates both receipts and payments as well as income and expenditure accounting, standing out as the only cloud-based, web-accessible system tailored for local councils. By integrating seamlessly with cemetery and booking systems, Scribe significantly reduces time spent on accounting tasks and minimizes errors. With features like monthly bank reconciliations, one-click reporting, and expedited year-end closing and AGAR processes, Scribe ensures that councils can maintain compliance effortlessly while simplifying their financial management. Ultimately, Scribe empowers councils to focus more on their community needs rather than grappling with cumbersome accounting practices.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IEG4
Founded
2006
Country
United Kingdom
Website
www.ieg4.com/onevu
Vendor Details
Company Name
Scribe
Founded
2003
Country
United Kingdom
Website
www.scribeaccounts.com
Product Features
Product Features
Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Cemetery
Accounting Management
Document Management
Grave Search
Image Storage
Lot Mapping
Records Management
Work Order Management
