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Description
OnePacs is a comprehensive, cloud-driven platform designed for teleradiology practices, imaging centers, hospitals, clinical trials, and healthcare networks, providing accessible PACS, RIS, and structured reporting solutions. Created by radiologists with the needs of their peers in mind, it streamlines modality workflows and facilitates image transmission while offering FDA-approved diagnostic viewing, secure storage options, archiving, disaster recovery, and automated structured reporting alongside voice recognition capabilities. The platform features a unified interface known as “OneWorklist,” which aggregates studies from various locations, ensuring a seamless user experience. With support for multi-user access that is location-independent and an impressive 99.99% uptime, OnePacs is also compatible with HL7/EMR systems, adheres to HIPAA regulations, and includes advanced peer-review tools along with quality assurance modules. Additionally, CaseLink enables secure sharing of cases among professionals, while its high-performance web DICOM viewer provides quick, mobile, and desktop diagnostic accessibility. OnePacs guarantees a swift implementation process—often completed in less than two weeks—while being scalable and backed by reliable 24/7 customer support based in the US, ensuring that users can operate efficiently at all times. This robust platform not only enhances workflow but also significantly improves the overall quality of patient care in various healthcare settings.
Description
Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OnePACS
Country
United States
Website
onepacs.com
Vendor Details
Company Name
PTC
Founded
1984
Country
United States
Website
www.ptc.com/en/products/service-knowledge-diagnostics
Product Features
PACS
Comparison View
Data Compression
Diagnostic Reporting
HL7 Support
Image Management
Mobile Access
Non-DICOM Imaging Support
Patient Portal
Referring Physician Portal
Voice Recognition
Radiology
Audit Trail
Billing & Invoicing
Claims Management
EDI
EMR HL7 Bridge
Image Fusion
PACS Integration
Patient Scheduling
Scanning Input
Teleradiology
Wait List Management
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control