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Description
Receive expert health advice from your physician consistently, monitor your wellness journey, and receive reminders for upcoming checkups and lab tests; travel with peace of mind knowing your medical records are easily accessible. OneGlance is a user-friendly communication platform designed for sharing health tips, updates, special events, and medical information between you and your healthcare provider. Make online payments and schedule virtual consultations with your doctor upon their approval, ensuring you can connect with them anytime and anywhere. If your regular check-ups are delayed for unavoidable circumstances, your doctor's team can track your daily blood sugar levels online, offering timely guidance on dietary choices and more. You can assess your daily diabetes management by inputting your data to receive a daily score, while your doctor provides valuable resources through engaging videos and informative articles. Additionally, your doctor recognizes patients who maintain excellent sugar control as "champions for the day," motivating you as these champions share their inspiring success stories to encourage your own health journey. This supportive community fosters a proactive approach to diabetes management, making health care a collaborative and interactive experience.
Description
Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
RT Telephony
Sugar Sell
SugarCRM
Pricing Details
$3.94 per year
Free Trial
Free Version
Pricing Details
$80 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oneglance
Founded
2011
Country
India
Website
www.oneglance.in/
Vendor Details
Company Name
SugarCRM
Founded
2004
Country
United States
Website
www.sugarcrm.com/solutions/sugar-serve/
Product Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal