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Description

Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them. The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools. It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem. Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue. The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context. If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.

Description

Wably offers a cloud-based solution for managing appointments, tailored for professionals and small enterprises that handle bookings. Its AI-driven conversational assistant utilizes a business's WhatsApp Business number to respond to client inquiries regarding services, pricing, and operational hours, while also facilitating the scheduling, rescheduling, or cancellation of appointments through chat. By integrating with Google Calendar, it ensures real-time availability checks and updates appointment details, along with providing automated reminders, cancellation notifications, follow-up communications, and requests for reviews, with various functionalities available depending on the selected subscription tier. Users can customize their services, set schedules, establish booking protocols, and adjust the tone of responses via a user-friendly browser dashboard that is accessible on both mobile devices and desktop computers. Wably caters to businesses that rely on appointments, including healthcare providers, wellness centers, salons, personal trainers, and pet care services. The assistant is equipped to converse in several languages, emphasizing scheduling and client interaction rather than comprehensive practice management or clinical records, thereby streamlining business operations for its users. This focus allows businesses to enhance client relationships while efficiently managing their appointment systems.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Google Contacts No 
HubSoft Yes 
Salesforce Yes 
WhatsApp No 
Zoom Yes 

Integrations

Google Calendar Yes 
Google Contacts Yes 
HubSoft No 
Salesforce No 
WhatsApp Yes 
Zoom No 

Pricing Details

$13/user
Omnito is a paid solution. Annual & monthly contracts are available with a $3k min purchase.
Omnito offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. Omnito's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.
Free Trial Yes 
Free Version No 

Pricing Details

€29.90/month
Starter costs €29.90 per month, including VAT. Standard is listed at €39.90 per month, including VAT, as a launch offer for the first 30 customers; its stated regular price is €49.90 per month. A 30-day free trial is offered, with cancellation available at any time.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Omnito

Founded

2008

Country

United States

Website

www.omnito.ai/

Vendor Details

Company Name

Wably

Founded

2026

Website

wably.app

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

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