Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them.
The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools.
It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem.
Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue.
The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context.
If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.
Description
Improving lead acquisition: We boast a distinctive track record in human-to-human lead generation, effectively qualifying and converting prospects while simplifying their management. With Ourly, schedule meetings effortlessly without emails, making it the quickest and most convenient appointment scheduler available. Integrate it into your web pages, emails, and conversion tools to enhance conversion rates. Additionally, track and analyze scheduled meetings efficiently. Serviceform has collaborated with over 200 real estate agencies and developers globally. What feedback are we receiving from our clients? They highlight that we offer unparalleled lead generation services for realtors. Our innovative Social inbox transforms communication by uniting messages from Facebook, Instagram, and WhatsApp, ensuring that no lead slips through the cracks. Incoming messages go directly to your Social inbox, allowing for intelligent assignment to individuals or teams. Furthermore, our Chatbots effectively address frequently asked questions, facilitate meeting bookings, and even prequalify leads, ensuring that your business remains responsive, even when you're occupied or unavailable. This comprehensive approach not only streamlines your processes but also enhances customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWeber
No
Facebook
No
Google Calendar
Yes
HubSoft
Yes
Salesforce
Yes
Shopify
No
Unbounce
No
Weebly
No
WordPress
No
Zoom
Yes
Integrations
AWeber
Yes
Facebook
Yes
Google Calendar
No
HubSoft
No
Salesforce
No
Shopify
Yes
Unbounce
Yes
Weebly
Yes
WordPress
Yes
Zoom
No
Pricing Details
$13/user
Omnito is a paid solution. Annual & monthly contracts are available with a $3k min purchase.
Omnito offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. Omnito's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.
Omnito offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. Omnito's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Omnito
Founded
2008
Country
United States
Website
www.omnito.ai/
Vendor Details
Company Name
Serviceform
Founded
2017
Country
Finland
Website
serviceform.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
No
Third Party Booking
No