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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly. Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption. The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce. Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.

Description

ZoomLogi serves as an innovative AI-driven operating system specifically designed for logistics within the healthcare and life sciences sectors. By integrating courier and sensor data, it enables real-time tracking of every shipment, allowing for early risk detection and the automation of necessary interventions and support. This system replaces the need for numerous portals, spreadsheets, phone calls, and emails with a single, streamlined AI-operated control tower that oversees sensitive shipments, providing teams with a comprehensive live overview of various lanes, carriers, airports, and sensors. Furthermore, ZoomLogi enhances operational efficiency through features such as real-time shipment visibility, comprehensive stakeholder insights, multi-channel notifications, and detailed analytics, along with a searchable repository for shipment history, communications, documents, and proof of delivery. The platform includes a customizable AI workflow builder that empowers teams to design no-code AI voice and email workflows for both inbound and outbound operations, automate risk management playbooks, facilitate status updates, and assist in handling exceptions. Additionally, any exceptions or delays can be escalated through various channels, including email, SMS, Slack, Microsoft Teams, and AI voice, ensuring that teams remain informed and responsive to changes throughout the logistics process. Ultimately, ZoomLogi not only simplifies logistics management but also enhances overall operational resilience in a fast-paced and demanding industry.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Microsoft Teams
Slack

Integrations

Microsoft Teams
Slack

Pricing Details

$41/month (BDT 4,999/month)
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omnistra

Founded

2025

Country

Bangladesh

Website

www.omnistra.io

Vendor Details

Company Name

ZoomLogi

Country

United States

Website

zoomlogi.com

Product Features

Product Features

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