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Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
Description
Engage with customers anytime and from any location using our B2C ecommerce platform. Discover how Salesforce B2C Commerce can assist you in crafting cohesive and insightful digital shopping experiences, whether online or in physical stores. This platform, formerly known as Commerce Cloud Digital, allows you to connect with your audience and offer tailored shopping interactions across various commerce channels, including web, mobile, social media, and brick-and-mortar locations. With its robust capabilities, Salesforce B2C Commerce facilitates distinctive digital interactions and seamless transactions at every customer touchpoint. You can swiftly launch new websites, explore new markets, boost sales, and accelerate your business growth through a wealth of ready-to-use features. Additionally, tackle shopping cart abandonment with established strategies such as saved carts, streamlined checkout processes, and expedited payment options. Expand your audience by integrating digital commerce with social platforms and online communities, including popular sites like Instagram and Facebook, thereby creating a holistic shopping environment that resonates with consumers. By leveraging these tools, businesses can not only enhance customer satisfaction but also drive loyalty and repeat purchases.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Bloomreach
Exposebox
Facebook
GhostRetail
Instagram
Ketch
Kinective Bridge
Lucidworks
MuleSoft Anypoint Platform
Prefixbox
Integrations
Bloomreach
Exposebox
Facebook
GhostRetail
Instagram
Ketch
Kinective Bridge
Lucidworks
MuleSoft Anypoint Platform
Prefixbox
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Free Version
Pricing Details
$25 per month
Billed annually
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/
Product Features
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates