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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly. Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption. The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce. Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.

Description

Rotasal serves as a comprehensive delivery-operations platform tailored for businesses managing their own last-mile fleets, including sectors such as e-commerce and retail delivery, food and bottled-water logistics, courier and cargo transport, as well as pharmaceutical and medical distribution, field service teams, and staff shuttles. By integrating all aspects of delivery management, it eliminates the need for manual route planning via spreadsheets, eliminates driver instructions communicated through messaging apps, and reduces the number of "where is my order?" inquiries through a unified system that serves dispatch offices, drivers, and end customers alike. Users can effortlessly upload their daily orders through a file or API, allowing Rotasal to efficiently assign orders to vehicles in the optimal sequence. On a typical day with 600 orders, the planning process is completed in approximately 20 seconds, and any necessary adjustments due to new, canceled, or urgent requests can be made in just 3 seconds, enabling real-time flexibility throughout the day rather than confining changes to overnight updates. Dispatchers are responsible for reviewing and approving each plan prior to drivers departing, and they can monitor the fleet's progress on a live map. Additionally, the system ensures that no courier is ever double-booked during replanning, which enhances overall efficiency. This streamlined approach significantly improves operational productivity and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$41/month (BDT 4,999/month)
Free Trial Yes 
Free Version No 

Pricing Details

$800
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Omnistra

Founded

2025

Country

Bangladesh

Website

www.omnistra.io

Vendor Details

Company Name

Avernsys

Founded

2026

Country

United States

Website

avernsys.com

Product Features

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

Alternatives

Alternatives

Routella Reviews

Routella

Deco Garden