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Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
Description
Utilize the logistic platform Pingdelivery to streamline your delivery operations. Our solution enhances the efficiency of both delivery providers and e-commerce enterprises. You can monitor the real-time location of couriers, receive timely updates regarding order statuses, and make quick decisions to ensure customer satisfaction and loyalty. Additionally, you’ll gain access to comprehensive analytics on sales performance, delivery metrics, reasons behind order cancellations, and much more. This wealth of data will empower you to expand and scale your business effectively. We are dedicated to building a robust network of partners and clients through our advanced infrastructure, facilitating seamless interactions and order distribution during both peak and off-peak times. This interconnected network not only helps to broaden your sales reach into new markets but also allows us to tailor our services to meet the specific needs and demands of various delivery sectors. By fully engaging with your business, we provide customized solutions that deliver added value and foster growth. Ultimately, Pingdelivery is committed to enhancing the delivery experience for everyone involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Vendor Details
Company Name
Pingdelivery
Founded
2016
Country
Russia
Website
www.pingdelivery.com/en/home
Product Features
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback