Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly. Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption. The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce. Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.

Description

Streamline your online order fulfillment today with a platform designed for the future of the delivery sector. Effortlessly connect to top eCommerce platforms and courier services, eliminating the need to juggle multiple APIs and service agreements. Our solution simplifies the intricacies of coordinating deliveries by automating the entire process from start to finish. By integrating with Orkestro just once, you gain the ability to expand your business and enhance customer satisfaction with ease. With this single connection, you will automatically tap into the finest courier options available for every order across the nation. We facilitate your stores in accessing customized service level agreements with their preferred delivery partners, all managed by us for your convenience and reassurance. Choose your desired delivery profile, and let our system take over the order assignment while considering all relevant factors. Our booking engine monitors for any unusual situations and manages backup drivers to guarantee optimal availability and performance, ensuring that your delivery needs are met consistently. Furthermore, this seamless process allows you to focus on what truly matters: growing your business and providing exceptional service to your customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

App4 No 
Bbot No 
Flipdish No 
Foodetective No 

Integrations

App4 Yes 
Bbot Yes 
Flipdish Yes 
Foodetective Yes 

Pricing Details

$41/month (BDT 4,999/month)
Free Trial Yes 
Free Version No 

Pricing Details

$12.37 per store per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Omnistra

Founded

2025

Country

Bangladesh

Website

www.omnistra.io

Vendor Details

Company Name

Orkestro

Founded

2016

Country

United Kingdom

Website

orkestro.com

Product Features

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Alternatives

Alternatives

Deliveo Reviews

Deliveo

Mav-IT
Routella Reviews

Routella

Deco Garden