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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Omnibees offers a comprehensive platform equipped with technological innovations that streamline the hotel room booking experience, making it more efficient, productive, secure, and user-friendly. This platform aids in simplifying hotel distribution, boosting sales, and enhancing guest retention through a suite of solutions that are centered on conversion and tangible results. The Central de Reservas can enhance direct booking conversion rates by as much as 24%, providing greater efficiency and tools for your reservations department to increase sales. It includes modules specifically designed for securing individual reservations, managing group bookings, organizing events, and facilitating safe payment links. By leveraging personalization and marketing automation, you can significantly increase your profitability and improve guest retention. Tailor communications based on guest demographics, establish relationship protocols, maintain ongoing engagement, recover lost sales opportunities, and take ownership of your direct sales strategy to drive even greater success.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Amplify
AWS Backup
ArpónWin Surfing
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Integrations

AWS Amplify
AWS Backup
ArpónWin Surfing
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

5usd/per room/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omnibees

Founded

1996

Country

Portugal

Website

www.omnibees.com

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

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