Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

Description

Registering for our live chat software is a straightforward process. Simply navigate to our registration page and set up your account credentials. We are confident that you will appreciate our help desk software, which is why we offer the first 30 days at no cost! To integrate the live chat feature, we provide a compact JavaScript snippet that you can easily embed on your website, ensuring that the live chat widget is visible. Be sure to implement the JavaScript on every page where you want mobile chat access! You have the flexibility to tailor our live chat software to match your business's unique needs. Adjust your business hours, invite additional team members, and much more. Nothing is more frustrating for a customer than requiring assistance and facing delays in responses. Our innovative help desk software guarantees that clients will have immediate access to support when they need it the most through live chat. Your customers will appreciate the promptness of responses, allowing their inquiries to be handled swiftly through live interactions. With this efficient system, you can enhance customer satisfaction and build a stronger relationship with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveDEMAND Yes 
Document360 Yes 
Enchant Yes 
Fullstory Yes 
Kommo Yes 
LendFoundry Yes 
Lift AI Yes 
Maropost Marketing Cloud Yes 
Morphic Yes 
Open eLMS Yes 
PrestaShop Yes 
Routee Yes 
Salesmachine Yes 
Vervemail Yes 
Vtiger CRM Yes 
WordPress Yes 
elevio Yes 
tradeit Yes 

Integrations

ActiveDEMAND No 
Document360 No 
Enchant No 
Fullstory No 
Kommo No 
LendFoundry No 
Lift AI No 
Maropost Marketing Cloud No 
Morphic No 
Open eLMS No 
PrestaShop No 
Routee No 
Salesmachine No 
Vervemail No 
Vtiger CRM No 
WordPress No 
elevio No 
tradeit No 

Pricing Details

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Trial Yes 
Free Version Yes 

Pricing Details

$4.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Olark

Founded

2009

Country

United States

Website

www.olark.com

Vendor Details

Company Name

Online Live Chat

Country

United States

Website

onlinelivechat.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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