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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ojin is an online platform designed for the creation and deployment of real-time AI agents that possess a visual persona, interactive voice, and conversational skills. Its Human Agents feature integrates speech recognition, language-model responses, speech synthesis, and an animated face, all within a web-compatible interface that allows users to customize agents using templates or their own inputs for embedding on websites. Additionally, developers have the option to leverage Ojin's Human Portrait model via an HTTP/WebSocket API for their own applications and agent frameworks, such as Pipecat and LiveKit Agents. The platform targets businesses, creators, and developers focused on enhancing interactive customer support, sales, onboarding processes, education, training, and brand engagement. Future offerings are set to include self-service subscriptions, usage credits, and a comprehensive managed enterprise solution, ensuring a range of options for diverse user needs. This adaptability makes Ojin a versatile choice for those looking to integrate AI-driven interactions into their services.

Description

ServiceSim is a simulated customer with AI that allows your agents to practice any customer scenario in an actual conversation. ServiceSim allows agents to practice with voice or chat, bridging the gap between classroom and contact center training. ServiceSim prepares your agents to handle any customer service challenge, whether it's handling complex product inquiries, dealing with angry customers, or resolving complex support issues. Replicate the customer's side of any interaction by using unique and realistic voice or text conversations that simulate the most sophisticated customers. Trainers do not need to constantly watch over agents to effectively deliver feedback, give instructions, and spot problems.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LiveKit Yes 
Pipecat Yes 

Integrations

LiveKit No 
Pipecat No 

Pricing Details

$8/month
The Creator plan is $8 per month with annual billing and includes 10,800 credits per year.
Free Trial Yes 
Free Version No 

Pricing Details

Visit our website for more information on ServiceSim pricing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ojin

Founded

2020

Country

Germany

Website

ojin.ai/

Vendor Details

Company Name

Vistio

Founded

2017

Country

United States

Website

www.vistio.io/servicesim/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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