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features
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Description

Octup is an innovative analytics and billing automation platform powered by AI, designed exclusively for third-party logistics providers, which consolidates operational, financial, and customer data from various systems such as WMS, ERP, OMS, and carriers into a cohesive and actionable dashboard that enhances both visibility and profitability. By automatically capturing and reconciling all billable activities, it eliminates the challenges of manual billing backlogs and significantly reduces invoice processing time from weeks to mere hours while also identifying hidden revenue losses, such as unbilled value-added services, shipped but unfulfilled orders, and canceled shipments. Furthermore, Octup provides real-time insights into margins across different clients, warehouses, and order types, transforming disparate data into easily searchable information, thus allowing teams to safeguard their margins, accurately reflect the cost-to-serve, and leverage predictive intelligence without the need for manual exports or cumbersome spreadsheets. In doing so, Octup empowers logistics providers to make informed decisions that drive operational efficiency and financial performance.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Da Vinci Supply Chain Business Suite
Deposco Bright Suite
Extensiv 3PL Warehouse Manager
Logiwa IO
QuickBooks Online
Sendcloud
ShipHero

Integrations

Da Vinci Supply Chain Business Suite
Deposco Bright Suite
Extensiv 3PL Warehouse Manager
Logiwa IO
QuickBooks Online
Sendcloud
ShipHero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Octup

Founded

2022

Country

Israel

Website

www.octup.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Product Features

Alternatives

Alternatives