Average Ratings 45 Ratings
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Description
OctopusPro is an all-in-one field service management solution that empowers mobile and home service businesses with seamless scheduling, booking, invoicing, and workforce management. Designed for industries like cleaning, landscaping, pest control, healthcare, and automotive services, OctopusPro enhances efficiency by automating operations and improving customer interactions.
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Description
Sphinx's proprietary CRM solution, known as SCRMpro, is designed specifically for the diverse requirements of both small and medium-sized enterprises as well as larger multinational companies. The SCRMpro platform empowers organizations to effectively oversee essential customer-centric functions, including acquisition, retention, gaining insights into customer behavior, and enhancing loyalty. By leveraging various customer-focused strategies, SCRMpro addresses the unique needs of clients in managing key operations like sales, lead management, and channel coordination. Our solutions, centered around customer engagement, support businesses in fostering growth, sustaining a competitive edge, and achieving operational efficiency. This versatile CRM software is designed to scale according to the specific needs of each client, handling numerous business facets such as lead capture and distribution, data storage, sales monitoring, asset oversight, and generating comprehensive reports. Moreover, our tailored CRM solutions have proven to significantly enhance the speed of customer response for our clients, ultimately leading to improved satisfaction and engagement. In addition, the adaptability of SCRMpro ensures it remains a valuable asset as businesses evolve and their demands change.
API Access
Has API
No
API Access
Has API
No
Integrations
2Checkout
Yes
Apple Pay
Yes
Checkout.com
Yes
Eway
Yes
Google Calendar
Yes
Google Maps
Yes
Google Wallet
Yes
Mailchimp
Yes
PayPal
Yes
QuickBooks Online
Yes
Integrations
2Checkout
No
Apple Pay
No
Checkout.com
No
Eway
No
Google Calendar
No
Google Maps
No
Google Wallet
No
Mailchimp
No
PayPal
No
QuickBooks Online
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OctopusPro
Founded
2011
Country
Australia
Website
www.octopuspro.com
Vendor Details
Company Name
Sphinx Worldbiz
Founded
1996
Country
India
Website
www.sphinxworldbiz.net/scrmpro/
Product Features
Carpet Cleaning
Billing & Invoicing
Yes
Customer Management
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Mobile Access
Yes
Online Booking
Yes
Scheduling
Yes
Work Order Management
Yes
Field Sales
Activity Tracking
Yes
CRM
Yes
Channel Management
No
Collaboration Tools
No
Controlled Access
Yes
Dashboard Management
Yes
Expense Management
Yes
Fast Estimates
Yes
Inventory Management
Yes
Invoices
Yes
Lead / Opportunity Management
Yes
Online Payments
Yes
Order Management
Yes
Quoting
Yes
Reporting / Analytics
Yes
Route Optimization
Yes
Territory Management
No
Time Tracker
Yes
Visit Scheduling
Yes
Workflow Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Limo
Accounting / Payroll
Yes
Customer Management
Yes
Dispatching / Navigation
Yes
Driver Management
No
Job Dashboard
Yes
Pricing Management
Yes
Reservation Management
Yes
Locksmith
Billing & Invoicing
Yes
CRM
Yes
Dispatch Management
Yes
GPS Tracking
Yes
Inventory Management
No
Mobile Access
Yes
Payment Processing
Yes
Scheduling
Yes
Work Order Management
No
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
