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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.

Description

Site Manager Pro is a specialized software solution tailored for construction site management, designed for trade contractors, subcontractors, and housebuilders in the UK. This platform enhances operational efficiency by improving quality assurance, compliance adherence, labor visibility, communication flow, and management control across various construction sites. With this software, teams can efficiently oversee inspections, snagging, audits, site diaries, workforce tracking, subcontractor oversight, health and safety protocols, and quality processes all from a unified digital interface. Site managers and supervisors benefit from the ability to perform real-time inspections, document issues, assign necessary actions, monitor progress, and uphold comprehensive site accountability directly from mobile devices while on-site. In addition, Site Manager Pro is instrumental in minimizing paperwork burdens, enhancing the precision of reports, boosting productivity levels, and ensuring stronger oversight of subcontractor performance alongside site compliance measures. As a result, construction firms can streamline their operations and focus on delivering high-quality projects more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£245/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cacti

Website

www.cacticom.com

Vendor Details

Company Name

Site Manager Pro

Founded

2024

Country

United Kingdom

Website

www.sitemanagerpro.co.uk

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

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