Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Regardless of the location of your data, it should empower you to achieve improved results. Enhance these outcomes by linking, exploring, and enriching your data effectively. Convert your data into practical insights and actionable information that can drive decisions. Ensure that your data remains accessible for every application you require. By uniting all of your disparate data sources, both structured and unstructured, you can attain a comprehensive view and oversight of your organizational data environment. Leverage no-code and low-code platforms to make data manipulation straightforward and inclusive for everyone. Provide valuable services to your organization by building a network of information that might otherwise stay concealed in separate data silos. The data fabric functions as a bridge, facilitating seamless and secure data transfer among various departments, databases, and platforms, regardless of their foundational technology. Manage expenses effectively while maintaining robust security measures. Avoid allowing your applications to dictate the processing location of your data. Objective 3Sixty is versatile, capable of being implemented either on-premises or in a cloud environment, ensuring flexibility for your organizational needs. This adaptability allows users to choose the most suitable setup based on their specific operational requirements and strategic goals.

Description

OmniIndex transforms unstructured data, often referred to as "The other 80%," from various silos into a unified and coherent index, allowing for deeper insights. By integrating with all your customer service applications, including voice transcripts, emails, and chatbots, OmniIndex empowers you to derive answers to unasked questions while simultaneously assessing customer sentiment in real-time. This innovative approach enhances the ability to correlate problems with root causes and resolutions, significantly improving the overall customer experience. With access to timely data from reliable sources, organizations can understand their customers' true thoughts and feelings. Moreover, the OmniIndex Data Intelligence Platform effectively indexes and analyzes information from online web forms and chatbots on various platforms, including Facebook Messenger, thereby enabling organizations to gain valuable insights into customer inquiries and operator interactions in real-time. Ultimately, this comprehensive analysis fosters a more agile response to customer needs, ensuring satisfaction and loyalty in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alfresco Digital Business Platform
Amazon S3
Box
DocuShare
Gmail
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Drive
Infor CRM
Java
Jira
Microsoft SharePoint
Oracle Cloud Infrastructure
Oracle WebCenter Content
Rocket Enterprise Test Server
Tableau
X (Twitter)
iManage

Integrations

Alfresco Digital Business Platform
Amazon S3
Box
DocuShare
Gmail
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Drive
Infor CRM
Java
Jira
Microsoft SharePoint
Oracle Cloud Infrastructure
Oracle WebCenter Content
Rocket Enterprise Test Server
Tableau
X (Twitter)
iManage

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Objective Corporation

Founded

1987

Country

Australia

Website

www.objective.com/products/objective-3sixty

Vendor Details

Company Name

OmniIndex

Country

United States

Website

www.omniindex.io

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

Authentic8 Silo Reviews

Authentic8 Silo

Authentic8
Arthur AI Reviews

Arthur AI

Arthur