OmniIndex Description
Get more insights from your data. OmniIndex takes the unstructured data from multiple sources and creates a single coherent index. OmniIndex connects with all customer service applications, including voice transcripts and chatbots. OmniIndex allows you to infer answers from unanswered questions and analyze the sentiment of customers in real time. Better problem to root cause/solution correlation and better overall experience. Data when you need it from reliable sources that give up-to-date information about your customers' thinking. The OmniIndex Data Intelligence Platform allows you to index and analyze data from web forms, chat bots on web servers, as well as Facebook messenger and other platforms. This allows organizations to monitor the sentiment of customers in real time and gain insight into operator responses and customer queries.
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Company Details
Company:
OmniIndex
Headquarters:
United States
Website:
www.omniindex.io
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
OmniIndex Features and Options
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