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Description
Otto IP is an innovative AI platform tailored for the field of intellectual property law, developed by a team of seasoned IP attorneys. Functioning as a “virtual associate,” it supports every stage of the IP process, which includes drafting patent applications, conducting analyses of file histories and prior art, responding to office actions, creating jurisdiction-specific complaints, and overseeing documentation and workflows across various cases. Users can access more than 70 guided “skills” (or prompts) that simplify intricate tasks by allowing them to upload pertinent documents and respond to guided inquiries, thus removing the necessity for complicated prompting. Otto IP ensures strong integration with leading IP management systems and the US patent filing ecosystem, such as the Patent Center, which facilitates smooth data exchange and reduces the need for manual uploads. Additionally, the Otto IP Word Add-In incorporates these features directly into Microsoft Word, providing functionalities like claim-checking and the immediate generation of office-action response templates. This seamless integration enhances users' efficiency and streamlines their workflow in managing intellectual property tasks.
Description
OttoQA is an innovative platform that utilizes artificial intelligence to enhance quality assurance in call centers by streamlining the QA scoring process. It seamlessly integrates with your current QA forms and practices, achieving an impressive 95% accuracy in AI-driven call evaluations without requiring per-seat fees. In less than one minute, OttoQA can analyze calls of various lengths, including those lasting 10 to 15 minutes, and offers valuable insights on coaching agents, assessing sentiment, predicting customer KPIs, and providing comprehensive call summaries. The platform is multilingual, accommodating QA needs in languages such as Spanish, Mandarin, and Hindi. Its features encompass detailed question-level scoring, identifying agent strengths and areas for improvement, along with a distinctive Redo function that allows supervisors to transform poorly handled calls into effective training sessions. Furthermore, OttoQA's pricing model is based on call volume, offering the flexibility of month-to-month arrangements without the burden of long-term commitments, making it a practical choice for businesses looking to enhance their call center operations. This approach not only fosters a culture of continuous improvement but also empowers agents to reach their full potential.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$805.60/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Black Hills AI
Founded
2011
Country
United States
Website
blackhills.ai/otto-ip/
Vendor Details
Company Name
OttoQA
Founded
2024
Country
United States
Website
www.ottoqa.com
Product Features
Intellectual Property Management
Deadline Management
Docket Management
Document Management
IP Portfolio Management
Information Disclosure Management
Patent Tracking
Renewal Management
Spend Management
Trademark Tracking