Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OPDly is a cloud-based management solution tailored for hospitals and clinics in India. The software enables receptionists to efficiently schedule walk-in appointments and oversee a token queue for each physician. Patients benefit from WhatsApp notifications, real-time queue updates, and reminders sent the evening before their appointment, along with the option to book online via the hospital’s complimentary webpage or a QR code, eliminating the need for app downloads. Physicians can choose between traditional paper prescriptions or opt to send professionally branded prescription PDFs available in English and nine other Indian languages. The system includes GST-compliant billing across outpatient departments, pharmacy, and laboratory services, incorporating multiple payment methods such as UPI, credit cards, split payments, and refunds. Pharmacy management features include counter billing, stock management based on batch and expiry dates, and purchasing tools. Laboratory management capabilities encompass order processing, barcode label generation, and the dispatch of branded reports via WhatsApp. Owners have access to comprehensive collection and financial reports and can manage user roles, permissions, and audit logs with ease. Notably, the software operates entirely within a web browser, requiring no installation or complex setup procedures, making it accessible and user-friendly for all staff members.
Description
SurgyCRM is a cloud-based customer relationship management system designed specifically for hospitals to effectively handle patient inquiries and enhance engagement throughout their care journey. This platform integrates various communication channels, including websites, chatbots, call centers, WhatsApp, walk-ins, and referrals, into a unified shared inbox that enables assignment, follow-up, source tracking, and conversion metrics aligned with hospital information system records. Teams are empowered to establish care-journey milestones, automate WhatsApp reminders, oversee doctor and partner referrals, and gather QR-code feedback as tracked tickets. A bilingual chatbot on the website efficiently captures inquiries and generates leads, while features such as role- and branch-based access, audit trails, and dashboards facilitate seamless operations across multiple locations. Additionally, a mobile field app allows for the documentation of referral visits, ensuring all interactions are recorded. SurgyCRM is tailored for hospitals and healthcare groups, seamlessly integrates with existing HIS/HMS platforms via APIs or scheduled data synchronization, and can also initiate data input through spreadsheet imports, making it versatile for different operational needs. This solution is offered as a multi-tenant software-as-a-service platform, allowing for collaborative use among various stakeholders.
API Access
Has API
No
API Access
Has API
No
Pricing Details
₹499/month
Plans start at ₹499/month, billed yearly at ₹5,988 plus GST. Standard is ₹799/month and Pro is ₹1,199/month, both billed yearly plus GST. Plans differ in doctor and staff limits and included features. Plans include 300 WhatsApp messages per month; additional messages cost ₹0.20 each. A 30-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OPDly Technologies
Founded
2025
Country
India
Website
opdly.com
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-crm
Product Features
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No