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Description

Transform millions of genuine, unsolicited consumer reviews into unmatched insights for your marketplace. The O360 AI-driven insights platform converts the voice of customers into a competitive edge for brands. In today's digital landscape, where personal interactions with customers are rare and barriers to market entry are diminishing, businesses that have a deep understanding of their market and consumer dynamics will emerge victorious. Clients utilizing the O360 Insights Platform embark on a variety of initiatives aimed at boosting conversions, increasing sales, and enhancing operational efficiency. Here are some inspiring use cases to spark your creativity. O360 serves as a crucial asset for organizations across various sectors including CPG, retail, financial services, automotive, travel, and fashion, enabling them to surpass rivals in a multifaceted digital environment by fostering a more profound comprehension of consumer behavior and market trends. Explore our case studies to discover further insights and applications. Additionally, leveraging O360 can significantly enhance strategic decision-making, leading to sustained growth and a stronger market position.

Description

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Microsoft 365
Salesforce
Yardi Investment Suite
athenaCommunicator

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Microsoft 365
Salesforce
Yardi Investment Suite
athenaCommunicator

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oculus360

Founded

2012

Country

United States

Website

www.o360.ai/

Vendor Details

Company Name

Reputation.com

Founded

2006

Country

United States

Website

reputation.com

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

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KPI6

KPI6.com

Alternatives

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Radarly

Linkfluence
Meltwater Reviews

Meltwater

Meltwater Group