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Average Ratings 0 Ratings
Description
Nuphos serves as a DevOps environment tailored for AI, enabling engineering teams and AI agents to collaboratively manage production systems while maintaining control. These agents are designed to familiarize themselves with your infrastructure, troubleshoot problems, and seamlessly navigate platforms like AWS, GCP, Kubernetes, and Cloudflare, all while adhering to strict IAM permissions, human oversight, and comprehensive audit trails. Each session initiated by an agent can be confined to specific IAM roles and employs temporary, least-privilege credentials, ensuring that any proposed changes to the infrastructure undergo a prior approval process. Agents are capable of examining resources, accessing dashboards, analyzing logs, creating actionable plans, seeking necessary approvals, and performing safe actions, all the while accumulating knowledge about services, environments, workflows, runbooks, and the history of operations. Instead of toggling between different terminals, cloud interfaces, dashboards, and documentation, engineers and agents collaborate within a unified DevOps workspace for enhanced efficiency and coherence. This integrated approach fosters a streamlined workflow, allowing both teams and AI to innovate and respond to challenges more effectively.
Description
Uniportal serves as a cloud-centric AI operations platform tailored for managed service providers (MSPs). It integrates an AI agent with MSP service desks and their operational tools, which encompass PSA, RMM, identity management, documentation, and cloud distribution systems. This advanced agent comprehends the context of support tickets, adheres to reusable natural-language procedures, and either suggests or executes approved troubleshooting and account management actions, with customizable approval settings for each tool and action. MSPs have the flexibility to customize runbooks for their specific clientele, while technicians can monitor the agent's performance within ticket workflows. Additionally, a client portal is available for end users to submit their requests and generate tickets. Designed specifically for MSP helpdesk teams, Uniportal efficiently manages repetitive L1 and L2 tasks, including password resets and account modifications. Consequently, a task that typically requires a technician around 45 minutes can be streamlined to a mere 2 minutes of evaluation. Furthermore, this efficiency not only enhances productivity but also improves overall service delivery for clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Addigy
No
Amazon Web Services (AWS)
Yes
Autotask PSA
No
Claude Code
Yes
Cloudflare
Yes
ConnectWise PSA
No
Datto RMM
No
Discord
Yes
Egnyte
No
Google Cloud Platform
Yes
Integrations
Addigy
Yes
Amazon Web Services (AWS)
No
Autotask PSA
Yes
Claude Code
No
Cloudflare
No
ConnectWise PSA
Yes
Datto RMM
Yes
Discord
No
Egnyte
Yes
Google Cloud Platform
No
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Nuphos
Country
United States
Website
nuphos.ai/
Vendor Details
Company Name
Uniportal Inc.
Founded
2025
Country
Canada
Website
uniportal.ai
Product Features
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No