Average Ratings 14 Ratings
Average Ratings 0 Ratings
Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Description
ProMax software is tailored to provide your dealership with a distinct advantage in a highly competitive market. With over two decades of leadership in the industry, ProMax offers dealers cutting-edge and innovative functionalities by seamlessly integrating our acclaimed CRM, Desking, and Compliance solutions. The ProMax Unlimited system, which includes ProMax CRM, ProMax desking, and a top-tier automated Compliance Package, truly delivers a comprehensive solution for dealers. The robust ProMax CRM serves as a vital tool for dealerships, enabling them to connect with consumers through both digital and traditional marketing strategies, ensuring that no prospect or customer is overlooked thanks to the most effective status-driven follow-up system available today. When customers arrive, ProMax desking empowers dealers to enhance their profitability with leading-edge closing tools, all while ensuring adherence to compliance through an automated failsafe system, making it an indispensable asset for any dealership. Additionally, ProMax continuously updates its features to adapt to the evolving needs of the automotive industry, ensuring that dealers remain ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
CDK Global
Car Wars
Covideo
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Volie
Integrations
CDK Global
Car Wars
Covideo
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Volie
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
Vendor Details
Company Name
ProMax
Founded
1995
Country
United States
Website
www.promaxunlimited.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
