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features
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support

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Description

North Metric is an application designed to prevent churn for SaaS companies that utilize Stripe for billing. It synergizes subscription billing signals with product usage insights from either PostHog or Stripe Meters, allowing it to pinpoint customers who might consider cancellation and prioritize them based on the potential recurring revenue at stake. For each customer account, it generates personalized suggestions for actions such as check-ins, promotional offers, or reminders for payments. Users have the flexibility to either approve these recommended actions individually or establish automated rules with specified limits; however, all actions are initially disabled until activated. Additionally, a revenue ledger effectively links retained revenue to Stripe invoices and evaluates the outcomes of customers at risk who did not receive any intervention. A complimentary churn report based on billing data emphasizes risk factors and identifies the first accounts that should be addressed. The premium subscription enhances the service with continuous risk assessments, usage analytics, automated action workflows, and comprehensive revenue tracking tailored for qualifying SaaS subscriptions using Stripe. This added functionality makes North Metric a robust tool for businesses aiming to minimize customer loss and improve revenue stability.

Description

Zoho Billing is an all-in-one billing and revenue management platform for the entire quote-to-cash process, serving businesses from startups to large global enterprises. One platform, every billing model It natively supports one-time invoices, recurring billing, subscription management, usage monetization and project billing. A single invoice can combine a subscription plan, project hours, a setup fee, and tracked usage — no manual collation needed. Subscriptions and payments The full subscription lifecycle is automated: free trials, upgrades and downgrades with proration, mid-cycle changes, renewals, grandfathering, and cancellation workflows. Dunning sequences retry failed payments via fallback methods to recover at-risk revenue. Real-time dashboards surface MRR, ARR, churn, and customer lifetime value. Zoho Billing connects with Stripe, PayPal, Razorpay, and more, supports multiple currencies, and includes PCI DSS-compliant checkout and a self-service customer portal. Usage-based billing It provides support for metered, pay-as-you-go, tiered, volume, and prepaid credit models let businesses charge for modern consumption types — inputs, messages, actions, and outcomes. Automation, AI, and compliance CPQ turns approved quotes into invoices without re-entry. Workflow automation handles invoice generation, approvals, and event-triggered communications. AI surfaces anomalies, forecasts revenue, and summarizes reports, alongside Zia, a conversational billing agent. GST, VAT, US sales tax, e-invoicing, and localized templates support compliance for global teams.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Stripe Yes 
2Checkout No 
Agriware 365 No 
Evernote No 
Evoltsoft No 
Freshsuccess No 
Gmail No 
Google Analytics No 
Google Drive No 
HiBob Finance Suite No 
Microsoft OneDrive No 
Predikt AI No 
Rayven No 
Retalp No 
SuccessGuardian No 
Worldpay No 
Zoho Cliq No 
Zoho Creator No 
Zoho Finance Plus No 
Zoho Flow No 

Integrations

Stripe Yes 
2Checkout Yes 
Agriware 365 Yes 
Evernote Yes 
Evoltsoft Yes 
Freshsuccess Yes 
Gmail Yes 
Google Analytics Yes 
Google Drive Yes 
HiBob Finance Suite Yes 
Microsoft OneDrive Yes 
Predikt AI Yes 
Rayven Yes 
Retalp Yes 
SuccessGuardian Yes 
Worldpay Yes 
Zoho Cliq Yes 
Zoho Creator Yes 
Zoho Finance Plus Yes 
Zoho Flow Yes 

Pricing Details

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Standard - $25 per organization / per month (billed annually)
Premium - $59 per organization / per month (billed annually)
Enterprise - Custom
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

North Metric

Founded

2025

Country

United States

Website

www.northmetric.io

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/billing/

Product Features

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing No 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

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