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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

North is an all-in-one AI platform created by Cohere, which merges large language models, smart search functions, and automation into a secure and scalable workspace. This innovative platform is tailored to boost workforce productivity and enhance operational efficiency, allowing teams to direct their focus towards impactful tasks through the use of customized AI agents and sophisticated search features. With an intuitive interface that easily integrates into existing workflows, North empowers modern professionals to achieve greater results within a secure setting. By utilizing North’s advanced capabilities, businesses can automate mundane tasks, uncover valuable insights, and implement AI solutions that are not only robust but also flexible, all while upholding high standards of security and data protection. Organizations interested in discovering the transformative impact of North on their productivity and efficiency can either join the waitlist or request a demonstration directly from Cohere's official website. Additionally, this platform supports teams in adapting to changing demands and enhancing collaboration, making it a vital tool for companies looking to thrive in today's competitive landscape.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ameyo by Exotel
Avaya Aura
Avaya Experience Platform
Command A
Command A+
Freshchat
Freshdesk
Genesys Cloud CX
HubSpot CRM
Jira Service Management
Magento
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Telegram
Viber
WhatsApp
Zalo
Zoho CRM

Integrations

Ameyo by Exotel
Avaya Aura
Avaya Experience Platform
Command A
Command A+
Freshchat
Freshdesk
Genesys Cloud CX
HubSpot CRM
Jira Service Management
Magento
SAP SuccessFactors
Salesforce
ServiceNow
Slack
Telegram
Viber
WhatsApp
Zalo
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cohere AI

Founded

2019

Country

Canada

Website

cohere.com/north

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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