Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ninja Van is a logistics company that utilizes technology to streamline express delivery services for businesses throughout Southeast Asia, regardless of their size. Customers can select from a range of delivery options, including same-day, next-day, express, and standard services. We provide multiple pickup methods, allowing customers to choose between having us collect their parcels or dropping them off at one of our numerous drop-off locations. Additionally, cash-on-delivery is available in all the regions we serve, enhancing convenience for our clients. Our commitment is to ensure that each delivery experience is enjoyable; we facilitate this with free redelivery attempts, an easy one-click delivery rescheduling feature, and self-collection services, all aimed at maximizing customer satisfaction. Moreover, we provide a comprehensive suite of intra-SEA cross-border services, demonstrating our adaptability in meeting the specific requirements of various businesses. Our dedication to service excellence sets us apart in the logistics industry.
Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Graas
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ninja Van
Founded
2014
Country
Singapore
Website
www.ninjavan.co
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
No
Order Entry
No
Routing
No
Scheduling
No