Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ninja Van is a logistics company that utilizes technology to streamline express delivery services for businesses throughout Southeast Asia, regardless of their size. Customers can select from a range of delivery options, including same-day, next-day, express, and standard services. We provide multiple pickup methods, allowing customers to choose between having us collect their parcels or dropping them off at one of our numerous drop-off locations. Additionally, cash-on-delivery is available in all the regions we serve, enhancing convenience for our clients. Our commitment is to ensure that each delivery experience is enjoyable; we facilitate this with free redelivery attempts, an easy one-click delivery rescheduling feature, and self-collection services, all aimed at maximizing customer satisfaction. Moreover, we provide a comprehensive suite of intra-SEA cross-border services, demonstrating our adaptability in meeting the specific requirements of various businesses. Our dedication to service excellence sets us apart in the logistics industry.
Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Graas
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ninja Van
Founded
2014
Country
Singapore
Website
www.ninjavan.co
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling