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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Ninja Van is a logistics company that utilizes technology to streamline express delivery services for businesses throughout Southeast Asia, regardless of their size. Customers can select from a range of delivery options, including same-day, next-day, express, and standard services. We provide multiple pickup methods, allowing customers to choose between having us collect their parcels or dropping them off at one of our numerous drop-off locations. Additionally, cash-on-delivery is available in all the regions we serve, enhancing convenience for our clients. Our commitment is to ensure that each delivery experience is enjoyable; we facilitate this with free redelivery attempts, an easy one-click delivery rescheduling feature, and self-collection services, all aimed at maximizing customer satisfaction. Moreover, we provide a comprehensive suite of intra-SEA cross-border services, demonstrating our adaptability in meeting the specific requirements of various businesses. Our dedication to service excellence sets us apart in the logistics industry.

Description

Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly. Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption. The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce. Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Graas Yes 

Integrations

Graas No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$41/month (BDT 4,999/month)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ninja Van

Founded

2014

Country

Singapore

Website

www.ninjavan.co

Vendor Details

Company Name

Omnistra

Founded

2025

Country

Bangladesh

Website

www.omnistra.io

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Product Features

Alternatives

Alternatives

Routella Reviews

Routella

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