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Description
Monitor and Visualize Microsoft 365 Performance
Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out.
It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint.
This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes.
Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.
Description
Discover the authentic narrative of performance through Pinpoint, which amalgamates information from various software lifecycle systems to provide leaders with a comprehensive perspective on costs, outcomes, efficiency, and overall performance. Imagine harnessing the capabilities of data science to reveal the true dynamics of team operations and identify opportunities for improvement. Pinpoint not only visualizes the progression of software tasks but also assesses key metrics like cycle time, throughput, and quality to measure delivery performance accurately. This process is driven entirely by data science applied to activities within your source systems, eliminating the need for manual data entry or approximations, thus ensuring a reliable analysis of operational effectiveness. As a result, organizations can make informed decisions that enhance their software development processes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft SharePoint
Docusign
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Parsey
Sonassi
Integrations
Microsoft SharePoint
Docusign
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Parsey
Sonassi
Pricing Details
on request
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NiCE IT Management Solutions GmbH
Founded
1991
Country
Germany
Website
www.nice.de/microsoft365/
Vendor Details
Company Name
Pinpoint Software
Country
United States
Website
pinpoint.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning