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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Leading companies around the globe are leveraging the solutions offered by Nextup.ai to enhance productivity within Slack. Eliminate the hassle of toggling between Slack and Jira by consolidating your meetings and follow-ups directly in Slack. With a focus on Slack-first support for workplace efficiency, Jira Integration+ is specifically designed to operate seamlessly within Slack, allowing you to oversee Jira projects without losing focus. Effortlessly create and update tasks from Slack to keep your team's momentum going. Impress your users with dedicated Slack support for Jira Service Desk, as HelpDesk+ eliminates the need for constant tab switching, enabling your team to effectively monitor all requests in one place. Morgan optimizes your meetings and maintains organization, empowering you to conduct standups, retrospectives, and customized meetings directly from Slack, aided by AI that minimizes unnecessary meeting time. By integrating Jira Integration+ into your workflow, you can ensure streamlined project management right from Slack, making it easier than ever to keep your team aligned and productive. Embrace this innovative approach to collaboration and watch your team's efficiency soar.

Description

Risotto is an innovative platform powered by AI that serves as an IT help desk, specifically tailored to enhance IT service management within the Slack environment. This solution empowers organizations to alleviate the burden on IT staff, boost service efficiency, and ensure compliance, all while functioning seamlessly in Slack. By integrating with popular tools such as Slack, Jira, and Okta, Risotto effectively removes the delays associated with traditional IT and HR support requests. It carefully monitors software access requests and autonomously resolves tickets, while also providing escalation to team members with relevant information for cases that require human intervention. Additionally, Risotto aids users in troubleshooting issues it has previously encountered by guiding them through a step-by-step resolution process. Consequently, IT and HR teams are liberated to concentrate on more strategic initiatives. Offering a superior, faster, and more secure support experience, Risotto caters to the needs of organizations of all sizes and ensures efficiency across the board. Ultimately, Risotto not only transforms IT support but also empowers employees to resolve issues independently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Slack
Confluence
Freshservice
Google Drive
Google Workspace
Microsoft Teams
Notion
Okta

Integrations

Jira
Slack
Confluence
Freshservice
Google Drive
Google Workspace
Microsoft Teams
Notion
Okta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nextup

Country

United States

Website

www.nextup.ai/

Vendor Details

Company Name

Risotto

Country

United States

Website

tryrisotto.com

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives