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Description
It's time to streamline your processes focused on content while adding context to your interactions. Analysts in the industry describe a Content Services Platform (CSP) as a comprehensive toolset that organizations utilize to address their increasing demands for content, data, and documentation in a strategic manner. Distinguishing itself from conventional ECM or content management systems, Newgen’s CSP empowers organizations to not only create and collaborate but also to share, transform, and effectively utilize their content within business workflows to derive valuable insights. The Newgen ECM suite consists of various components including content services, process services, records management, and collaboration tools, all built on an advanced microservices architecture. In addition to these offerings, Newgen addresses vital back-office and operational requirements, presenting customer-focused business solutions alongside a robust set of integrated services tailored for both large enterprises and small to medium-sized businesses. The key sectors that benefit from these solutions include manufacturing, finance, government, insurance, and healthcare, showcasing the platform's versatility and broad applicability across different industries.
Description
Streamline both simple and intricate business operations by merging human efforts with robotic processes, effectively alleviating the workload of routine tasks from knowledge workers while enhancing overall organizational efficiency. Utilize machine learning (ML) and artificial intelligence (AI) to provide smart responses to customer inquiries, ensuring a human touch remains present. Newgen's Robotic Process Automation (RPA) serves as a crucial connector in realizing comprehensive process automation. This enables businesses to handle repetitive and monotonous tasks either independently or as components of broader, more complex enterprise workflows. Additionally, Process Insights allows for monitoring the vitality and effectiveness of intricate processes by uncovering hidden obstacles and identifying tasks suited for automation, while also predicting future resource needs based on historical process data. By embracing this technology, organizations can not only improve efficiency but also foster a more responsive and dynamic work environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
newgensoft.com/platform/content-services-platform/
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
India
Website
newgensoft.com/platform/low-code-process-automation/robotic-process-automation/
Product Features
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Product Features
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
