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Description
While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.
Description
Eliminate obstacles to digital accessibility, fulfill your ADA compliance requirements, and create an inclusive user experience using User1st's innovative SaaS technology solutions and services. By arranging a consultation with one of our accessibility specialists, you can obtain an initial assessment of your website. This assessment will help us ascertain whether your site or application aligns with WCAG 2.1 standards. Following this, we can guide you toward achieving a more inclusive user experience, potentially minimizing your exposure to legal challenges. Gaining insight into the concept of accessibility, understanding the pertinent Web Content Accessibility Guidelines, and learning how to achieve ADA compliance or follow similar regulations will equip you with the necessary tools to ensure your digital properties are accessible to all. Ultimately, fostering an accessible digital environment not only benefits users but also enhances your brand’s reputation and reach.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
User1st
Founded
2012
Country
United States
Website
www.user1st.com
Product Features
Product Features
Web Accessibility Testing
ADA Compliance
Yes
Alerts / Notifications
No
Automated Testing
No
Mobile Accessibility Testing
No
Ongoing Accessibility Monitoring
No
Reporting / Analytics
No
Visualize Accessibility
No
WCAG Compliance
Yes