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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.

Description

Every SiteGlue Chatbot account includes our default lead capture conversation process, which enables immediate engagement with website visitors, collects vital customer details, and promptly sends hot lead notifications to you and your team via email. This conversation flow is tailored to uncover the specific needs of potential customers while allowing them to either Request an Appointment or Get Questions Answered. Regardless of the choice made, your AI-Powered Live Chat agent will collect essential customer information such as name, phone number, and email address, ensuring you receive timely email alerts about hot leads for follow-up through phone calls, texts, or emails via the SiteGlue Dashboard. By signing up today, you can set up AI-Powered Live Chat on your website as early as tomorrow. Utilize one of our ready-made, industry-specific chatbot templates to address frequently asked questions, obtain contact details, and efficiently direct hot leads to your phone, email, and CRM, providing seamless service around the clock, every day of the week. Experience the advantages of enhanced customer engagement and streamlined communication with our innovative solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Addigy
Barracuda Managed XDR
ChatGenie
Cisco Meraki
CloudRadial
Datto Networking Appliance (DNA)
Domotz
Evo Security
Liongard
Microsoft Hyper-V
N-able N‑central
Narmada
N‑able N-sight RMM
Panorama9
R1Soft Server Backup Manager
ScalePad
Spanning Backup
Unitrends MSP
VMware Cloud
bvoip

Integrations

Addigy
Barracuda Managed XDR
ChatGenie
Cisco Meraki
CloudRadial
Datto Networking Appliance (DNA)
Domotz
Evo Security
Liongard
Microsoft Hyper-V
N-able N‑central
Narmada
N‑able N-sight RMM
Panorama9
R1Soft Server Backup Manager
ScalePad
Spanning Backup
Unitrends MSP
VMware Cloud
bvoip

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$15.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IT Glue

Country

United States

Website

www.itglue.com/networkglue/

Vendor Details

Company Name

LokalMotion

Founded

2016

Country

United States

Website

getsiteglue.com

Product Features

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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