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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Netfone offers a comprehensive Unified Communication Ecosystem tailored for businesses across Australasia, New Zealand, and Southeast Asia, encompassing audio, video, messaging, data exchange, and IoT device management. By engaging customers through various channels such as Voice, Video, SMS, and Cloud-to-Cloud, businesses can enhance their communication strategies and significantly boost customer satisfaction levels. Collaborating with Netfone ensures faster decision-making, improved access to vital business intelligence, and heightened responsiveness to client needs. Choose to partner with us today to experience a remarkable improvement in service quality. Many organizations prefer Netfone's innovative solutions over conventional phone systems, as they provide a more effective way to secure their investments and stay aligned with technological advancements. Embrace the future of communication with Netfone, and unlock new opportunities for growth and efficiency.

Description

Voiceworks is a comprehensive cloud communications platform tailored for the UK business voice sector, empowering partners and service providers to offer an extensive range of hosted VoIP, unified communications, fixed mobile convergence, mobile solutions, and reliable connectivity options from a singular, unified environment. This platform integrates versatile, cloud-native voice and collaboration tools, including Coligo, a mobile-centric UC solution enhanced with AI capabilities, alongside Swyx, a customizable unified communications system that unifies voice, messaging, video, and sophisticated call routing across various devices, all while providing seamless integration with Microsoft Teams and performance analytics dashboards. Furthermore, Voiceworks facilitates flexible deployment strategies and white-label solutions, allowing partners to customize their offerings, easily provision services through a self-service portal, and efficiently address customer requirements without delays, ensuring operational excellence and client satisfaction. By streamlining various communication channels, Voiceworks enhances the overall user experience for both providers and their clients.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Enreach No 
RMS Cloud Yes 

Integrations

Microsoft Teams Yes 
Enreach Yes 
RMS Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netfone

Founded

2007

Country

New Zealand

Website

netfone.io

Vendor Details

Company Name

Voiceworks

Country

United Kingdom

Website

voiceworks.co.uk

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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