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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NetDespatch stands out as a premier SaaS platform for managing parcel data specifically designed for postal and parcel carriers. This innovative solution empowers carriers to offer advanced web-based applications and services that seamlessly utilize delivery information sourced directly from order management and warehouse systems, allowing for the printing of shipping labels, customs paperwork, and manifests, while also generating necessary data files. Furthermore, the platform allows carriers to provide tracking services that monitor parcels from the moment they are dispatched until they reach their final destination. Among our primary clients are well-known postal and parcel services including Royal Mail, APC Overnight, Yodel, and New Zealand Post. By leveraging our platform, carriers not only facilitate online shipping and tracking for their customers but also gain access to an extensive range of integration services, resulting in notable expansion of their internet-connected customer bases, significant decreases in operational expenses, and enhanced customer loyalty. As the logistics industry continues to evolve, our commitment to innovation ensures that carriers remain competitive and capable of meeting their customers' ever-changing needs.

Description

parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience. Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers. We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries. Find out more about parcelLab.com

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Zynk

Integrations

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Zynk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NetDespatch

Country

United Kingdom

Website

www.netdespatch.com

Vendor Details

Company Name

parcelLab

Founded

2015

Country

United States

Website

parcellab.com

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Alternatives

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