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Description

Netbookings is one of the most versatile and flexible systems available. It is suitable for many kinds of businesses, but it excels in multi-faceted businesses. A business that offers accommodation, spa, and tours will need a software solution that can package all of their products. Our integrated modules include Accommodation and Hot Springs & Bathing. Spa & Beauty. Camping & Backpackers. Events, Tours & Activities. Entry Ticketing. Memberships, Gift Voucher (POS), and Online Retail Shop. We offer more than an online booking system. We offer a complete business management service. We listen to our clients regularly for their feedback and suggestions. Many of our enhancements are the result of client feedback. Our personal customer service is what makes the difference. We will talk to your business over phone or via video chat to help you with your Netbookings account.

Description

Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lybra Assistant No 
MyForecast No 
RateBoard No 
TokyDigital No 
Tyro EFTPOS Yes 
Vikey No 

Integrations

Lybra Assistant Yes 
MyForecast Yes 
RateBoard Yes 
TokyDigital Yes 
Tyro EFTPOS No 
Vikey Yes 

Pricing Details

$0/month
Netbookings has various plans depending on the number of online transactions per month.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Netbookings

Founded

1997

Country

Australia

Website

netbookings.com.au

Vendor Details

Company Name

Passepartout

Founded

1989

Country

San Marino

Website

www.passepartoutsoftware.com/software/horeca/hotels

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant No 
Inventory Management Yes 
Package Creation Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

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