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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The digital utility platform serves as Engineering's cloud-based solution tailored for various sales and distribution operators within the gas and electricity sectors, drawing on our extensive knowledge accumulated over a decade regarding essential market processes. Net@Suite stands out as the perfect choice for professionals in fields such as integrated water distribution, district heating, waste management, and public lighting. This comprehensive, interconnected, and smart platform addresses both traditional internal efficiency requirements and emerging digital business needs, all through our Net@Suite offering, which is part of our broader framework of digital technology services. Additionally, Net@Suite introduces cutting-edge payment models tailored for the utility sector, employing a modular strategy that adapts to market demands. Furthermore, it enables operators of plants and transmission infrastructure to utilize Augmented and Virtual Reality (AR, MR, VR) technologies to conduct guided operational procedures effectively, enhancing overall productivity and safety in utility management.

Description

efluid serves as a comprehensive and integrated customer management platform tailored to meet the unique needs of businesses in the utility industry. This solution empowers energy, water, or heating providers to oversee the full technical lifecycle while maintaining a holistic view of customer relationships. Utilizing a component-based framework, efluid connects various functional elements within complex systems, facilitating seamless integration with both front and back office operations. This architecture promotes extensive customization, enabling organizations to modify workflows and regulations according to their specific requirements. With a robust and upgradeable design, efluid guarantees stability within intricate information ecosystems. Additionally, it boasts a high degree of configurability, which allows utilities to manage a range of services, including electricity, gas, urban heating, and water, while efficiently handling intricate billing processes and meter readings through both back-office workshops and remote capabilities. The flexibility of efluid not only streamlines operations but also enhances customer satisfaction by providing tailored solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sourcetable
Talkdesk

Integrations

Sourcetable
Talkdesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Engineering

Country

Italy

Website

www.eng.it/en/our-platforms-solutions/net-suite

Vendor Details

Company Name

efluid

Country

France

Website

www.efluid.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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