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features
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support

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Description

Needle is an AI-powered sales prospecting and outbound automation platform designed to help revenue teams identify potential customers and manage personalized outreach campaigns. The software combines lead discovery, prospect research, AI-generated messaging, and multichannel campaign execution within a unified workspace. Its prospecting tools allow users to search LinkedIn profiles, companies, posts, and business locations to identify leads matching their ideal customer profiles. AI-powered personalization uses prospect information, recent social media activity, engagement signals, and conversation history to generate relevant outreach messages. The platform supports automated outreach sequences across LinkedIn, Instagram, and email using connected sending accounts. Needle's Model Context Protocol server enables compatible AI assistants, including Claude, ChatGPT, Codex, and Cursor, to create lead lists, launch campaigns, and manage outreach using natural language instructions. Its REST API and webhooks provide programmatic access to prospect records, campaign activity, connected accounts, and engagement events. Campaign management features include automated follow-ups, message previews, suppression lists, daily sending limits, and account warm-up controls. Needle also provides proactive AI agents that operate through workplace communication tools and assist with deal research, follow-up recommendations, CRM activities, and revenue workflow automation.

Description

Textback.ai is a platform that leverages artificial intelligence to enhance sales and customer engagement through phone calls and messaging. It enables businesses to automate interactions with both potential and existing customers, streamline lead qualification, conduct follow-ups, and manage their sales processes efficiently via voice and text. Teams can set up AI-driven agents and communication initiatives for various tasks, including responding to inquiries, following up with leads, and reaching out to customers. This solution is particularly beneficial for organizations that deal with a high volume of customer interactions, such as those in sectors like insurance, e-commerce, and iGaming. Textback.ai is designed for sales and marketing teams that aim to optimize customer communication and improve outreach efforts through the use of conversational AI technology, making it a valuable tool for enhancing overall customer relationship management. Additionally, it empowers businesses to maintain consistent engagement with their audience, fostering stronger relationships and driving sales growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable Yes 
Axis LMS Yes 
Confluence Yes 
Dropbox Yes 
Gmail Yes 
Google Drive Yes 
HubSpot CRM Yes 
Jira Yes 
MCPTotal Yes 
Microsoft OneDrive Yes 
Model Context Protocol (MCP) Yes 
Notion Yes 
Slack Yes 
Zendesk Yes 

Integrations

Airtable No 
Axis LMS No 
Confluence No 
Dropbox No 
Gmail No 
Google Drive No 
HubSpot CRM No 
Jira No 
MCPTotal No 
Microsoft OneDrive No 
Model Context Protocol (MCP) No 
Notion No 
Slack No 
Zendesk No 

Pricing Details

$69/account/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Needle

Founded

2024

Country

United States

Website

needle.app/

Vendor Details

Founded

2016

Country

Estonia

Website

www.textback.ai/

Product Features

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